Challenge

A Need for Faster, Smarter, and More Reliable Data Protection

Ramp collects and stores large volumes of personally identifiable information (PII) and sensitive financial data as part of its business operations. To maintain strong data protection standards, Ramp needs to prevent this information from unintentionally appearing in internal collaboration tools like Slack and Google Drive.

As Ramp scaled from 200 employees to over 1,300 and expanded its customer base, the volume of sensitive data flowing through its systems grew exponentially.

With more financial transactions, customer records, and internal communications moving across a range of platforms, Ramp faced a growing need to detect, protect, and manage sensitive information at scale. Their open information-sharing culture, which encourages collaboration without bottlenecks, made it even more critical to maintain real-time visibility and control across all internal tools in order to protect their customer data.

Data protection is at the core of Ramp’s security strategy, and their team had that in mind when they built the program from the ground up, identifying gaps and implementing solutions to strengthen Ramp’s defenses.

One of Ramp’s biggest concerns was the speed of detection and remediation. In high-velocity environments like Slack, even a few seconds of delay could expose sensitive information. The company needed a way to detect and redact sensitive information in real time, while continuously discovering and cataloging where that data lived, without creating false positives that could slow down the business.

After careful evaluation of their needs, Ramp decided they wanted a DLP platform that provided real-time detection while meeting three other critical requirements:

• Accurate classification and detection without noise: The platform needed to reliably identify sensitive data without overwhelming the team with false positives.
• ‍Automated remediation: Simply classifying data wasn’t enough; the solution had to automatically redact, quarantine, or alert users in real time to minimize manual work.‍
• Low operational burden: The solution needed to work at scale with minimal hands-on management, automatically remediating incidents and notifying users where appropriate, helping reduce security team workload without sacrificing control.

With these challenges in mind, the company was focused on evaluating detection performance, response speed, automation capabilities, and vendor partnership. After a rigorous proof of value (POV) process, Ramp selected Teleskope.

“Anyone who knows Ramp knows we build extremely fast, and we expect the same from our partners. We needed a solution provider who could build fast, stay focused, and help us protect sensitive data without slowing the business down.”

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Solution

Real-Time Data Protection Built for Ramp’s Speed and Scale

Before committing, Ramp ran a formal POV with Teleskope. Throughout the evaluation, Ramp’s team collaborated closely with Teleskope’s engineers and senior leadership, sharing detailed policy requirements and specific feature requests. In response, Teleskope delivered new features, addressed gaps in real time, and matched Ramp’s fast-paced development culture.

Thanks to Teleskope’s ability to quickly integrate with Slack, Google Drive, and Ramp’s existing security workflows, the transition was seamless. The team mapped Ramp’s existing DLP policies and workflows into the new platform, with no disruption to the employee experience and no need for retraining.

“The lift and shift was so seamless that users didn’t even realize we had changed platforms.”

With Teleskope, Ramp has real-time detection and remediation capabilities:

• Remediation is fully automated, achieving detection speeds of under two seconds in Slack. When sensitive data, such as a credit card or account number, is detected, Teleskope instantly redacts the content, quarantines the message or file, and notifies the user. These workflows run without manual intervention, helping Ramp seamlessly investigate internal policy violations while reducing friction for employees.
• The platform produces highly accurate detection results without overwhelming the team with false positives. Having found hundreds of instances of sensitive data that previous vendors missed, Teleskope helped (and continues to help) Ramp’s security team focus on real threats rather than spending time sifting through irrelevant alerts.
• Teleskope’s automation also directly impacts team efficiency. By eliminating low-risk noise and streamlining data loss prevention, the platform significantly reduces operational overhead. Ramp easily manages DLP enforcement without dedicating full-time employees, freeing up security resources for more strategic work.

The partnership also delivered strategic advantages beyond what Ramp initially expected. Teleskope’s built-in data discovery and catalog capabilities give Ramp continuous insight into where sensitive data lives across Slack, Google Drive, and other SaaS platforms, classifying data automatically and storing metadata in a persistent, searchable catalog.

Unlike traditional DLP tools, Teleskope provided Ramp with DSPM-grade visibility without the need for a separate product investment. Ramp could instantly locate any data type, such as IP addresses or Social Security numbers, across historical content without triggering costly rescans or complex reprocessing. For Ramp, this combination of real-time protection and always-on visibility created a unified, efficient solution and delivered immediate value without the added time or budget required to roll out a standalone DSPM.

“Teleskope built what we needed, fast, even during the POV. They took feature requests and quickly built what we asked for, which showed us their expertise and prowess in this space.”

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Results

Real-Time Detection, No Retraining, and Stronger Visibility

Ramp’s transition to Teleskope protected critical data with faster, more accurate detection and none of the headaches that usually come with switching security platforms.

• Real-time detection: <2 seconds
• 100% automated redaction workflows
• 100% visibility into historical data

By partnering with Teleskope, Ramp gained continuous visibility into where sensitive data lives across Slack, Google Drive, and other collaboration environments, without additional costs, rescanning, or the need for a separate DSPM product.

What the team at Ramp finds unique about Teleskope is how it combines real-time discovery with automated remediation workflows. Security teams can seamlessly identify sensitive data risks, create policies to automatically redact or quarantine violations, and prevent future incidents without burdening manual operations.

Teleskope’s automated user notifications have also helped Ramp extend security awareness across the broader company, giving employees real-time feedback on risky behavior and helping the team better understand where their risks live across SaaS tools.

“Teleskope gives us what we need today — and they’re building fast toward what we’ll need tomorrow. That’s the kind of partner we want to grow with.”